Delivery & Returns FAQ
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All A3 and original orders are processed within 3 working days. All A2 and A1 orders are made to order and will be processed within 10 working days - with the addition of shipping time on top of this (this will vary depending on your location). Once your order has been processed, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
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Shipping costs vary based on your location. The total shipping fee will be calculated at checkout, so you’ll know exactly what to expect before completing your purchase. Please note: for EU customers, the postage fee at checkout does not include any custom fees that you may occur.
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We ship worldwide! Please note that international orders may be subject to customs fees, duties, or VAT charges upon arrival, which are the responsibility of the customer.
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If you have any questions or need assistance with your order, please don't hesitate to contact us. We’re here to help!
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On the rare occasion your order arrives damaged or you receive the wrong item, you can request a replacement by contacting us within 30 days of receiving your order.
Please provide your order number along with supporting photos that clearly show the damage or the incorrect item received.
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As we are a small business passionate about minimising waste, all of our prints are made to order, so please note we do not accept returns or offer refunds for prints ordered in the incorrect size, prints that are no longer wanted and orders that are incorrectly addressed. Please be sure to read the description and any size information provided carefully before ordering and please get in touch with any questions you have on sizing or framing.
Once you receive your order confirmation, please make sure all the information provided is correct, or contact us before your order is dispatched if you have any ammendments.